Transgenomic provides Spectrumedix instrument service and consumables support to customers in Europe and now in the United States and other areas as well. This expanded offering is the result of the Spectrumedix LLC decision to discontinue operations after March 9, 2007. Transgenomic, the exclusive Spectrumedix systems European distributor since 2003, and Spectrumedix customers were affected by this decision. Transgenomic has since taken the necessary steps to support Spectrumedix customers subject to the limitations of no longer being supported by Spectrumedix itself.

Press Release
http://www.transgenomic.com/Press/PR_SMDX_12_Apr_07_FINAL_wci.pdf

For service from the U.S, contact us at (888) 233-9283 ext. 5 or info@transgenomic.com.

For service within Europe, contact us at +33 (0) 1 30 68 90 00 or eurosupport@transgenomic.co.uk.

Click here for the Spectrumedix Platinum Service Contract Plan or the Spectrumedix Gold Service Contract Plan documents.

For consumables orders and to set up a new account in the U.S., contact us at (888) 233-9283 ext. 4 or at orders@transgenomic.com.

Click here for the Spectrumedix Instrument Consumables, Parts and Service Product List.  

Click here for the Spectrumedix Capillary Array and Syringe Credit Return Procedure.